1. Why I bought 120GB USB, but the computer show it is about 111GB?
storage producers are using decimal arithmetic:
1KB=1000Bit, 1MB = 1000KB, 1G = 1000MB
Calculated, the operating system using binary arithmetic:
1KB=1024Bit, 1MB = 1024KB, 1GB = 1024MB
That is why there are some differences between display capacity and nominal capacity of storage product. And different factories will produce different capacity USB flash drives. So it is normal to has little capacity deviation! So it is normal to has little capacity deviation! So it is normal to has little capacity deviation!
120GB = approximately 111G
*Please note that: Our external hard disk is the real capacity.
2. Why the USB write speed it so slow?
Our USB flash drives write speed is 10M/S-30M/S.
But the write speed will be unsteady according to different computer configuration and your file size.
3. Why the device is not recognized?
Normally, when you connect USB drives to the computer, it will Automatic identification and operation. If you connect a desktop computer, connect the USB port on the back of the host. If it still can not work,please contact us, we will help you solve this problem.
Tips for Usage :
1. When you use your external hard disk, it is better to copy your files to the computer than operate your files in external hard disk directly.
2. Please do not remove your external hard disk when it is being used otherwise your data may loss.
3. After using external hard disk, it is better to remove it as soon as possible. That will helps to extend its storage lifetime.
4. Please do not format your external hard disk frequently, otherwise the USB will be demaged easily.
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All items are in stock,after confirm everything well, we will arrange deivery right away.
All the unit price with shipping fee are based on Shenzhen China to your country, as some place’s zip code is far away, it may increase extra fee for delivery charge or may change express channel. We will confirm all details with you after order.
We support all items with free shipping fee, not include custom duty(, you may need arrange the custom clearance and pay for some tax.
Warranty & Support
You may return any new computer purchased from our store that is “dead on arrival”, arrives in damaged condition, or is still in unopened boxes, for a full refund within 30days of purchase. We reserves the right to test “dead on arrival” returns and impose a customer fee equal to 15percent of the product sales price if the customer misrepresents the condition of product. Any returned computer that is damaged through customer misuses, is missing parts, or is in unsellable condition due to customer tampering will result in the customer being charged a higher restocking fee based on the condition of the product. We will not accept returns of any desktop or notebook computer more than 30days after you receive the shipment New, Used, and Refurbished products purchased from Marketplace vendors are subject to the return policy of individual vendor.
Manufacturer’s 1 year warranty can be requested from customer service, please contact on our store web to make a request to customer service.
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