Dear Customers: We only sell office original products from the factory,All the parcel will be sent it out from China,and check it quality and package before the shipment,so dont worry there is anything damage or fake.And questions,you are welcome to ask,we will be there for you!!!
Q1:The phone has Google Play Store and Mutil-Language ?
A1:Dear friend,please check the main features of the phone on this page ,different version phone has different situation.
Q2:Shall we need to pay the Customs Duty (Custom Tax) when the parcel arrives in our country ?
A2:Buyer may be charged custom duties and taxes when they purchased products from Aliexpress ,It is the responsibility of buyer.
Q3:How can I know if the phone work in our country?
A3:Please kindly visit this linkpage: https://willmyphonework.net/
Q4:What about the DHL or Other Express?
A4:When the parcel arrives in your custom,please make the clearance in your custom on time.Otherwise it will generate other cost,like demurrage charge .Also,it may have normal custom duties and some other charge by DHL,Buyer responsibility for this custom tax.
Q5:How about the remote cost of DHL?
A5:When your address is remote area noted by DHL ,you should pay extra cost for that .Please check if your area belongs to remote area by this website raslist.dhl.com/jsp/first.jsp
Q6:Can I get some repair warranty?
A6:6 months warranty of our store.If you have some problems with the cellphone,you can send back for repair,But if the problem was caused by the human,like Broken the screen, Broken the phone body , then you need to pay the shipping fee and all the repair cost.
Q7:Why the phone box has opened , Not sealed ?
A7: Almost the Chinese version phone box were opened for install google play store so that we can testing all of them before sending out.We will not open the Global version phone normally,thanks.
Original Package(Phone x 1, Type-C Cable x 1, OTG Cable x 1, EU Charger x 1, Antenna x 1, Type C to Micro USB adapter x 1, Earphone Transfer cable x 1, Screwdriver x 2, Sling x 1, Phone Holder for Bike x 1, Clip x 1, User Manual x 1)